MEMBERSHIP PRIVILEGES AND RESPONSIBILITIES
Membership Cards and Photo IDs
In order to use the Y, you must always present your membership card at the Welcome Center desk. If you do not have your card, please present a photo identification (ie, driver’s license) to verify your membership. Replacement cards are available for a $5 fee. For security purposes, you must present a photo ID when requesting a replacement card.
Before utilizing our facility, we ask that guests read our guidelines and sign the waiver statement on the back of our guest policy.
- A YMCA member needs to accompany guests during all visits at the Y; one guest per member per visit.
- All youth 10 years and younger will be accompanied by an adult Y member.
- If guest is 18 years and older, guest must show a government-issued ID (i.e., driver’s license) and carry this ID at all times.
- Guests under the age of 18 will provide a waiver signed by their parent/guardian and this will be verified by a Y staff member.
- For safety and security reasons, we ask that all guests wear the guest wristband given by our staff and that the guest does not leave and re-enter the facility.
- Guest must agree to follow our YMCA Code of Conduct.
- Each of our YMCA facilities may determine if there are any restrictions to using the Y during peak hours.
Guest Pass Usage
- Adults are welcome to be a guest of the YMCA for two times during the calendar year.
- Youth under age 18 may come with a YMCA member an unlimited number of times.
- Each time a guest visits, they will be asked to fill out our Guest Policy form and pay a guest fee.
Guest Pass Fees
- $20 per family
- $10 per adult
- $5 per child ages 11-17
- $3 per child ages 10 and under
Out-of-Town passes may be purchased. Out-of-town is defined as outside of a 60-mile radius of metro Grand Rapids.
Monthly Membership Fees
Conveniently pay your monthly membership fee with automatic bank account withdrawal or with a credit card. Your account will be charged on either the 15th or 25th of each month – whichever is best for you.
The YMCA is a family friendly organization, and as such, clothing must reflect our mission, vision, and values.
- Shirts and shoes throughout the building except the pool areas.
- Members and guests must wear exercise apparel that covers the midriff.
- Clothing or accessories must have appropriate graphics and/or language reflective of a family focused facility.
- T-shirts, tank tops, and sleeveless t-shirts are all permissible.
- Athletic and/or closed toe shoes must be worn at all times. Boots, hardsurfaced shoes, flip flops, or open toed shoes cannot be worn in any exercise area. Shoes that have been worn outside are not allowed in the pool areas.
- Swimsuits must be worn when using pool, sauna, steam room or whirlpool
- Socks are required for children using the KidZone areas
When using the YMCA, please bring a lock to secure your belongings, (including car keys and wallets), at all times. Please leave your valuables at home. Do not leave a wallet, purse, or cell phone locked in your car while you are in the facility. The YMCA is not responsible for theft or damage to your property. Use of cameras and cell phones are not allowed in locker rooms. The YMCA staff is trained to deal with blood-borne pathogens and open wounds. All necessary equipment is available at the YMCA. We reserve the right to limit or restrict the use of our facilities if there is a risk of spreading or transferring any communicable or infectious diseases.
Inclement Weather Policy
If inclement weather occurs, YMCA programs and KidZone will operate normal activity schedules as appropriate. In the case of storms with lightning, our pools will be closed according to branch protocol. In cases of extreme weather, please call your neighborhood YMCA. Log on to www.grymca.org for more information, or watch for details of closings on all local radio/TV stations.
Program Refund Policy-Voucher
Program fees are set to provide quality services. They represent the cost of providing program activities and/or services not included in your membership dues. Quality programming is a priority for the YMCA. If you are not completely satisfied with your program, please contact the Program Director at the branch where you participate.
The YMCA prides itself in providing a variety of quality, fee-based programs. If you are not completely satisfied with a special program you have paid for, please contact the Branch Program Director about a refund or voucher for another program.
YMCA facilities are smoke-free environments. Smoking or use of any tobacco products is not permitted in the YMCA facilities or on YMCA property.
For your own safety and the safety of others, the YMCA of Greater Grand Rapids does not allow dangerous items to be brought onto YMCA property. Possession or use of firearms and other weapons on YMCA property is prohibited. This includes all YMCA office buildings and surrounding areas, sidewalks, driveways, parking lots, and vehicles.
Member/Participant Code of Conduct Policy
The YMCA strives to provide a safe and welcoming environment for all members, guests, and program participants. To promote safety and comfort for everyone, all individuals are asked to act appropriately at all times when in our facility or participating in our programs.
It is the expectation that all members, guests, and program participants act maturely, behave responsibly, and respect the rights and dignity of others. Our Member/Participant Code of Conduct Policy lists examples of prohibited actions. Such actions include but are not limited to the following:
Using, possessing, buying, selling, or delivering alcohol or illegal chemicals on YMCA property, in YMCA vehicles, or at YMCA sponsored programs
- Smoking on YMCA property – the YMCA and its property is a smoke-free environment
- Carrying or concealing a weapon or any device or object that may be used as a weapon
- Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
- Physical contact with another person in an angry, aggressive, or threatening way
- Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
- Sexually explicit conversation or behavior; any sexual contact with another person on YMCA property, in YMCA vehicles or at YMCA sponsored programs
- Unsafe or inappropriately distracting, immodest, or sexually revealing attire
- Theft or behavior that results in the destruction or loss of property or injury to a person
- Loitering within or on the grounds of the YMCA
- Engaging in conduct that unreasonably interferes with another member or staff person’s enjoyment of the YMCA
- Use of cell phone and other electronic devices in restrooms, showers, and locker rooms at the all YMCA facilities
Members, guests, and program participants are encouraged to take responsibility for their personal comfort and safety by asking any person whose behavior threatens their comfort or unreasonably interferes with their enjoyment of the YMCA to refrain from such behavior. Anyone who feels uncomfortable in confronting a person directly should report the behavior to a staff person or the Manager on Duty. YMCA staff members are ready to be of assistance.
In order to be able to carry out this policy, we ask that members, guests, and program participants identify themselves to staff when asked. The Branch Executive will investigate all reported incidents. The YMCA reserves the rights, among other things, to deny access, revoke membership and/or remove any person from the facility on the spot who violate any of the above behaviors or any other behavior that may be detrimental to others in the sole discretion of YMCA management. The Branch Executive, in his/her discretion, will determine whether a violation of the YMCA Member/Participant Code of Conduct has occurred.
Facility Usage Guidelines
Ages 2 Months – 10 Years Old
You are welcome to stay together to use the pool, gym, or activity center.
- Closely supervise your child, unless in a program, class, or in KidZone.
- Strollers and infant carriers are allowed only at the David D. Hunting YMCA. For safety, they are not allowed on suspended tracks at the Wolverine Worldwide Family YMCA and the Spartan Stores YMCA.
Ages 5 – 10 Years Old
Children are welcome to use the pool, gym, or activity center, as long as you provide direct supervision.
- Closely supervise your child at all times while in the facility. Please keep your child within arm’s length.
- Your child may use the indoor track with you.
- Children are welcome to use kid-appropriate fitness equipment alongside you, after you both have gone through the parent-child fitness orientation.
Ages 11 – 14 Years Old
Your child may use the facility without you being present.
- After the parent-child fitness orientation, he/she may use the appropriate cardio and machine weights.
- Full access is available in the pool, activity center, climbing wall, gym and group exercise classes.
- Personal training is available with your signed consent.
Ages 15 – 17 Years Old
After the parent-child fitness orientation, your child is welcome to use the free weights.
Please follow all posted rules, including the Member Code of Conduct and Pool Policies.
10 years and younger
- Non-Swimmer: You must be in the water within arm’s length until your child has passed the swim test.
- Swimmer: Once your child has passed the swim test, he/she is welcome to use open areas of the pool. You must remain on deck at all times.
11 years and older
- Non-Swimmer: May use the shallow areas of the pool with a life jacket or may be with you if he/she is within arm’s length.
- Swimmer: Pass the swim test and they are welcome to use all open areas of the pool.
Children taller than 48 inches may use the slide if they have passed the swim test and are comfortable going down on their own.
- In-water supervision of children ten (10) and under who have not passed the swim test is required.
- You are responsible for supervising your children. Lifeguards are on duty to enforce rules for a safe pool experience and respond in case of emergency.
- Please refrain from horseplay, roughhousing, dunking, pushing and throwing.
- Extended underwater breath holding, hyperventilating, or motionless breath holding is not allowed.
- Glass, breakable materials and hazardous objects or materials are not allowed on deck on in the pool area.
- For your safety, do not use the pool if you have consumed alcohol.
- Only Coast Guard approved flotation devices may be used.
- 1 short whistle blast – pay attention to the lifeguards.
- 1 long whistle blast – clear the pool immediately.
If you have any questions, ask us – we’re here to assist.
- 18 and up. Any ages under 18, a signed consent form will be required by parent or legal guardian.
- 12 years and up; a signed consent form will be required by parent or legal guardian.
- Exceptions are evaluated on a case by case basis with the YMCA Director approval.
Joe Bistayi Southeast YMCA member YMCA Member
Emotionally the YMCA gives my wife and I a chance to connect with each other and other people.