Member comments from our comment box . . . Answered!
Comment: I feel that your hours do not accommodate a lot of your members especially your weekend daycare. You should be open later and your day care should be open until the hour before close. Especially with the price you charge people.
Staff Response: The YMCA did a satisfaction survey recently to a randomly selected group of our members. Later this month we will be reviewing these results and be making some adjustments to schedules. I appreciate your suggestion concerning our Kids Zone and will see what our members had to say!
Comment: I would like a door to go outside by the pool and have a deck to lay in the sun. A shower before I get into the pool.
Staff Response: We are actually looking into a patio, stay tuned! As for the shower, it’s not possible with our current layout of our deck and state regulations.
Comment: Terrible music in the locker room. Depressing and sleepy.
Staff Response: We try to change the music several times throughout he day and the week to provide a wide variety. We will check the schedule for the locker room! Thanks!
Health and Wellness
Comment: Would like an evening weight loss support group or challenge!
Staff Response: We have a weight loss support group on Thursday nights from 6-7 pm! Please ask the front desk for more details.
Comment: Please get another crunch machine. I seem to always have to wait to use the one that you have!
Staff Response: Thank you for your comment. We will continue to evaluate our membership and our ability to cater to their needs.
Comment: Please don’t cancel Friday noon spin.
Staff Response: We are consistently evaluating group exercise classes and base when we hold them on a lot of different factors. For this reason, sometimes classes change to fit the needs of our members.
Comment: I really enjoy cardio sculpt class with all instructors and would really like the class to continue.
Staff Response: Thank you for your comment. We have a lot of great instructors here at Spartan Stores YMCA.
Comment: Please put fans in the spin room.
Staff Response: Unfortunately we will not be adding fans in our facility.
Comment: I would really like to see an evening kickboxing class on the schedule.
Staff Response: Thank you for your comment. If we receive enough interest we will re-evaluate our Group Exercise schedule for the next session.
Comment: 5:00 AM Zumba needs to be cued. It’s too hard to follow!
Staff Response: Thank you for your comment. Given the nature of Zumba it is more ‘free flowing’ and cues are not always given verbally.
Comment: Can the café open earlier or at least get a little fridge at the membership desk when I come in at 5:30am?
Staff Response: Thanks so much for the suggestion. We have had a few people request something similar so we are looking into it!
Comment: There needs to be a spot for dirty towels next to women’s showers!
Staff Response: Thank you for your comment. We are unable to put a dirty towel bin by the showers.
Comment: Please add a shelf to each of the larger women’s showers. The first shower has such a shelf. It would be helpful to put shampoo, conditioner, and face cleanser on the shelf to prevent back pain by reaching to the floor for these personal items.
Staff Response: Thanks for your comment. In the next few months we will start adding more caddies to each of the showers.