Unfortunately, we are currently not providing physical tours though our facility. We would encourage you to check out our website, where we have created virtual tours that will show you photos of each facility and the amenities they offer. Visit the branch location of your choice to view photos. We would love for you to join on our Y family and can do this online as well.
Please contact the Business Service Center at email@example.com to reactivate your membership or call us at 616.855.9622.
Financial assistance and flexible pricing is available to help cover the cost of membership. For more information visit the membership section of our website.
We are aware that not all members will be comfortable with returning to the Y right away. We will continue offering online resources through Keeping Healthy at Home.
Thank you so much for your commitment to the Y! Unfortunately, in accordance with the Kent County Health Department we are currently discouraging cash payments as much as possible. You are welcome to login to your account online here or give us a call at 616.855.9622.
First, thank you so much for staying with us through the COVID-19 closure—members like you are why the Y is such a special place. You have been an integral part of supporting the Y, and we appreciate you, so there are three great options for your credits:
- I'd like to pay it forward!
If you wish to donate your system credits to support the Y and the services that we are providing in the community, we thank you! You can donate a portion, or the full amount, of your system credits to help support our community efforts from providing childcare, meals, education, or a pathway to wellbeing. You can do so by calling the Business Service Center at 616.855.9622, or email the Information Help Desk at firstname.lastname@example.org, or you can login to your account on our website here to fill out the form to make your donation. This gift is tax-deductible and is a great way to help your community.
- I'd like to apply the credits toward my membership payments!
If you wish to use your system credits towards membership dues, you have a couple of options: call the Business Service Center at 616.855.9622, or email the Information Help Desk at email@example.com, or you can login to your account on our website here and fill out the form to let us know which months to apply the credits towards.
- I'd like to apply the credits to a program in 2020!
If you wish to use your system credits towards programs, you may go online to register for your program, and upon payment choose the option to apply system credit towards that amount due.
Currently Y members permitted only. We look forward to welcoming guests into our Y again soon, but currently we are committed to limiting our capacity to meet the Governor’s Stay Safe guidelines. To help us do this and ensure as many members as possible have access to our amenities, we are not allowing guests.