REOPENING FREQUENTLY ASKED QUESTIONS:

FACILITY GUIDELINES & PROCEDURES

Before your first visit to the Y, there are some important things you need to know that are meant to ensure safety and the best possible environment under these conditions:

New Membership Waiver

A completed membership liability waiver will need to be on file prior to re-entry to the YMCA.

FILL OUT LIABILITY WAIVER NOW

Expect to arrive 10 minutes for Health Screen and Check in

Members will need to scan their own membership card in for a no contact entry. Download the Mobile app for added convenience. • Health screening will be required for all people entering facility. Those entering must pass screening and consent to abide by physical distancing protocols. Screening protocols to include the following questions: - Have you been notified that you have had close contact with a person that has been diagnosed with COVID-19 through a positive test in the last 14 days? - Do you have any of the following symptoms? Dry cough, difficulty breathing or shortness of breath, or diarrhea, chills, or sore throat? - If you have a temperature above 100.4 degrees, you will not be permitted entry to the building until you are symptom free.

Please bring a mask, workout towel, water bottle and yoga mat, if needed.

Temperature checks are just one way we can help ensure the safety of both staff and members. Anyone who tests above 100.4 will not be allowed entry and is asked not return until they are symptom free. Part of our commitment to the health department and to our community is complete these screenings to ensure everyone’s safety.

We are happy to know you feel fine, but if your temperature exceeds the limit of our new policy or if you have any of the symptoms related to the COVID-19 health screen you will not be able to enter our facility until you are symptom free. This policy was enacted to ensure the safety of our staff, members, and community.

Yes, masks are required at all times, including during exercise, for all individuals inside the YMCA facility. As staff, you will see us consistently wearing masks and gloves as appropriate for the role in which the staff member is in. According to the CDC, masks are a primary tool in helping prevent the spread of COVID-19.

All individuals in the YMCA facility are required to wear a mask at all times.

The Y does not provide masks for members.


BRANCH FACILITIES & OPERATIONS

We are still open to children, as we continue to serve families and children in the following areas:

  • Child care centers
  • School-age care locations
  • Sports programs
  • KidZone available at select locations

We are working hard to play our part in limiting group size and encouraging social distancing.

We will do our very best to get you checking in as quickly as possible. However, in order to comply with state guided capacity restrictions, we have implemented designated entry and exit doors to help manage capacity. Additionally, because of the physicality of working out, we have added the additional element of health checks to ensure members that do enter our facility are not showing any signs or symptoms, so that we can help to keep everyone safe and healthy. We may at times need to limit the number of people inside the facility in certain areas. We apologize in advance for any inconvenience this may cause and appreciate your patience and understanding.


AMENITIES & PROGRAMS

  • COMING SPRING! Healthy Outside Group Fitness Classes 
  • Steam Room/Hot Tubs in Locker Rooms
  • Chapel
  • Coffee & Towel Service
  • Teen Center
  • Rockwall
  • Water Fountain: Bottle fill only

KidZone will carefully reopen in a phased approach by location. We determined program availability based on our ability to manage group size, maintain social distance, and effectively clean our KidZone area. Reservations are required to use our KidZone. CLICK HERE to reserve your spot! 

NOW OPEN

David D. Hunting YMCA
Visser Family YMCA 
Wolverine Worldwide Family YMCA
Mary Free Bed YMCA

CLOSED UNTIL FURTHER NOTICE

SpartanNash YMCA
Lowell YMCA

Group Fitness is Back! We will be opening classes according to instructor and facility availability/ Please be patient until we can get back up to speed. Reservations and masks are required. Bring your own water bottle, mat, and towel! KidZone is available on limited days & times by reservation only.

Join us VIRTUALLY in one of our Virtual Group Fitness Classes with some of your favorite Y instructors.

Visit our website at www.grymca.org/schedules to view.

We have committed to doing our part to help prevent the spread of COVID-19 and protect our staff and members. Through deep consideration, we determined that coffee, towels, and community fountains had the potential to increase the risk of spreading the disease. While we understand this may be an inconvenience, we hope you will notice that we have increased our commitment to cleaning and sanitizing our space, so that we can best ensure your safety.

Clean mats are available upon request.

All locker rooms are now available! Restrooms and showers will be open for use. Please be sure you are keeping 6 feet of distance when accessing these lockers and disinfect lockers with the disinfectant wipes provided. Members are also required to bring their own towels. 

Locker room hot tubs, saunas and steam rooms will remain temporarily closed.

While we understand that connecting with others is an integral part of the Y experience, we must also balance that with the need to be safe. We have removed most of the community seating areas and are asking our members to limit their workout time to allow other members to access the facility. This supports our efforts to adhere to the limited capacity requirements and to serve as many members as possible. Members are more than welcome to continue visiting outside of the Y at a safe distance.

The Michigan Department of Health and Human Services (MDHHS) just lifted their issued order addressing group activities.  Our YMCA is now able to offer youth and adult sports classes or leagues 

CLICK HERE to sign up or to learn more.

School Age Child Care is available and NOW OFFERING Full Day School Age Care for distance learners!

Please see our website for the most up-to-date information on these programs.

Our outdoor playgrounds are temporarily closed at this time.


AQUATICS

Lap Pools, Family Pools, Therapy Pools, and Hot Tubs are OPEN! Saunas and Steam rooms remain temporarily closed. With an abundance of caution, we will reopen our pools in phases, allowing members to reserve their swim time. View our available pools below. 

In the pools, up to four members of the same household can use the one reservation. Hot Tubs are first come/first serve, but have capacity limitations per branch.

Make a reservation! Reserve your spot here!

David D. Hunting YMCA 
Mary Free Bed YMCA,
Wolverine Worldwide Family YMCA,
SpartanNash YMCA
Visser Family YMCA
Ionia County YMCA 

Each block of time reserved for swimmers will be followed by a 15 minute break where the lifeguard will clean the high-touch points of the pool area such as door handles and hand rails.

Members are NOT required to wear masks while in the pools or hot tubs, but DO need to wear them while on deck to/from the water.

We will have designated spaces on the pool deck for members to keep their towel, mask, and personal items while they swim.

Lanes are to be reserved by members for a block of time. Reservations may be made up to one week in advance.

In the pools, up to four members of the same household can use the one reservation.  Hot Tubs are first come/first serve, but have capacity limitations per branch.

CLICK HERE to reserve your spot!

Pool reservations designate 45 minutes of pool time per member. 

In the pools, up to four members of the same household can use the one reservation.  

Hot tubs are first come/first serve, and has limited capacity per branch. 

Please bring your own towel. Members are also welcome to bring any pool equipment that complies with our regular pool policies. 

Members will be allowed to use the kickboards, pull buoys & fins provided by the Y. All used equipment must be placed in a designated “to clean” area to be cleaned and disinfected before the next user. 


GYMS/RACQUETBALL COURTS

Yes, our gyms are open for all activities. Masks are required.

  • Shooting baskets
  • Contact games
  • Volleyball
  • Badminton
  • Pickleball
  • Pick-up games
  • one-on-one
  • Noon hour basketball

The racquetball/handball courts are currently open. Masks are required.


CAPACITY CONSIDERATIONS

Access may be restricted at peak times, if necessary. Although we are happy you are here, we are fully committed to complying with our state’s capacity restrictions and that includes limiting our capacity. We may at times need to limit the number of people inside the facility in certain areas. We apologize in advance for any inconvenience this may cause and appreciate your patience and understanding as we follow the state guidelines. You are welcome to wait until we can welcome you in, or we can supply you with a few alternative workouts to complete outside or at home.


SOCIAL DISTANCING

We are working in partnership with the Kent County Health Department and we are committed to preventing the spread of COVID-19 while also encouraging people to participate in a healthy lifestyle. Maintaining the physical distance of 6 feet in the facility and 6 feet in our fitness areas is just one small way we can ensure we all do our part. We need your cooperation to make this as safe as possible for everyone.

We are asking all our members to help us maintain safety during your visit to the Y. Please respect all signage regarding social distancing and stay at least 6 feet away from others whenever possible. We want to keep our doors open for as many members as possible. Doing so means taking safety seriously. Please note that any member who fails to comply with social distancing requirements may be asked to leave the facility.


CLEANING PROTOCOLS

Stringent sanitation protocols for proper disinfection, operation, and maintenance continue to be followed as well as additional procedures to achieve a new level of cleanliness. We have implemented the following safety protocols in an effort to reduce the health and safety risks for members, staff, and others in our facilities.

  • All of our facilities have been updated with hospital-grade filtration H-vac systems
  • A single entry/exit point at all Y locations will be maintained, if possible.
  • Both staff and members will receive temperature checks before being allowed to start their work shift or to check in.
  • All staff will be required to wear masks and other personal protective equipment, as necessary for their role.
  • Members will be asked to scan their membership card for entry to allow for a limited contact entry.
  • All open areas inside the Y have been evaluated and redesigned where necessary to help ensure social distancing between members. Signage will be placed throughout the facility to drive awareness of this requirement.
  • Easy, readily available equipment disinfectant spray is available for use.
  • We will be cleaning our equipment and our facilities with greater frequency throughout the day and disinfecting every thirty minutes will occur of all high-touch surface areas.
  • A third-party cleaning service will fog each of our facilities several times a week.
  • Hand-sanitizing stations for you to use are conveniently located throughout the facilities.

MEMBERSHIP QUESTIONS

We want to get you off to the right start and help you experience all the Y has to offer. Visit our New Member webpage, and see what is available to you today, and get ready for your first visit.

New Member

We are allowing individuals to have self-guided tours. In-person tours are being provided upon staff availability. You can also virtually visit the branch location of your choice to view photos.

We would love for you to join our Y family! Visit us in-person or join today online.

To reactivate your account, please fill out the Release From Hold Form. You will be charged a pro-rate from the date you sign this form up until your draft date. After that, the draft will continue as normal. Please contact the Business Service Center with any questions at memhelp@grymca.org or call us at 616.855.9622.

Financial assistance and flexible pricing is available to help cover the cost of membership. For more information visit the membership section of our website.

We are aware that not all members will be comfortable with returning to the Y right away. We will continue offering online resources through Keeping Healthy at Home.

Thank you so much for your commitment to the Y! When at all possible, we are encouraging our members to use alternative payment options. Cash payments and check payments are available when needed.

You are welcome to login to your account online here or give us a call at 616.855.9622.

Currently Y members permitted only. We look forward to welcoming guests into our Y again soon, but currently we are committed to limiting our capacity to meet the Governor’s Stay Safe guidelines. To help us do this and ensure as many members as possible have access to our amenities, we are not allowing guests.


OTHER

As with many organizations over the past few months a great deal has changed. Since we are reopening in a phased approach, we hope to welcome back additional staff as we more programs and services become available. We hope many of these staff will choose to return to the Y when the time is right.

CDC guidelines for handling exposure and mitigating risk if exposure occurs in a YMCA facility will be strictly followed. We will work in partnership with our local Health Department's to handle all positive diagnosed COVID-19 cases. If a staff or member who has been in the YMCA reports they are a COVID 19 carrier, the Y will:

  • Maintain the confidentiality of the individual while coordinating with proper health authorities.
  • Notify members and staff of the individual’s branch or specific location.
  • Deep clean the branch per CDC guidelines.
  • Quarantine all employees who came in close and unmasked contact with the individual for 48 hours as recommended by the CDC.

If staff have been in contact with someone that has been diagnosed, they will notify their supervisor and follow CDC recommended precautions.