REOPENING FREQUENTLY ASKED QUESTIONS:

FACILITY GUIDELINES & PROCEDURES

Before your first visit to the Y, there are some important things you need to know that are meant to ensure safety and the best possible environment under these conditions:

A completed membership liability waiver will need to be on file prior to re-entry to the YMCA.

FILL OUT LIABILITY WAIVER NOW

Self Monitored Health Screen and Check in

Members will need to scan their own membership card in for a no contact entry. Download the Mobile App for added convenience 

Self Monitored health screening will be required for all people entering facility. Those entering must pass screening and consent to abide by physical distancing protocols.

Screening protocols to include the following questions: - Have you been notified that you have had close contact with a person that has been diagnosed with COVID-19 through a positive test in the last 14 days? - Do you have any of the following symptoms? Dry cough, difficulty breathing or shortness of breath, or diarrhea, chills, or sore throat? - If you have a temperature above 100.4 degrees, you will not be permitted entry to the building until you are symptom free.

Please bring a workout towel, water bottle and yoga mat, if needed.

SELF-MONITORED HEALTH CHECK QUESTIONS:
If you can answer “NO” to the following, you are ready!

1. Temperature above 100.4 degrees

2. Sick with COVID-19, or have been in close contact
    with someone who has COVID-19

3. Symptoms consistent with COVID-19

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose

We are happy to know you feel fine, but if your temperature exceeds the limit of our new policy or if you have any of the symptoms related to the COVID-19 self-monitored health screen you will not be able to enter our facility until you are symptom free. This policy was enacted to ensure the safety of our staff, members, and community.

Our greatest responsibility to our members and employees is to ensure their safety while they are at the Y. With the news on August 11, 2021 that Kent County has been categorized as having ‘substantial risk’ for the spread of COVID-19, particularly the Delta variant, the YMCA of Greater Grand Rapids is following guidance issued by federal, state, and local health officials. According to the CDC and MDHHS, people residing in areas with a substantial or high risk of the virus should wear a facemask while at public indoor settings, regardless of their vaccination status. The YMCA is strongly encouraging ALL members and staff to wear face coverings while in our facilities. 

Our greatest responsibility to our members and employees is to ensure their safety while they are at the Y. On August 20, 2021, the Kent County Health Department and Ottawa County Department of Public Health issued public health orders requiring mask use in educational settings. This order was effective immediately and will remain in effect until specific parameters are met. For more information, visit https://www.accesskent.com/News/2021/0820.pdf. As our YMCA aligns with communication from these leading health agencies, all staff, volunteers, and students (4- year-olds through 8th grade) in YMCA youth development programming will be required to wear a face mask while inside any YMCA facility or program site, regardless of their vaccination status. Youth Development programming includes Child Development Centers, before and after school childcare, Kid Zone, and any other indoor youth-serving program. The wearing of face masks by all other YMCA staff is strongly recommended, regardless of vaccination status, following the guidance of the CDC and state and local health officials.


BRANCH FACILITIES & OPERATIONS

Yes, we are still open to children, as we continue to serve families and children in the following areas:

  • Child care centers
  • School-age care locations
  • Sports programs
  • KidZone available at select locations

We are working hard to play our part in limiting group size and encouraging social distancing. 


AMENITIES & PROGRAMS

  • NEW! Steam Room/Hot Tubs in Locker Room
  • Healthy Outside Group Fitness Classes 
  • Y Wellness 24/7 Virtual Group Fitness
  • Racquetball/Squash Courts
  • Men's & Women's Locker Rooms
  • Showers
  • Personal Training by appointment
  • Massage by appointment
  • Fitness/Wellness Floors
  • Free Weight Area
  • Indoor Track
  • Outdoor Field Space
  • Restrooms
  • Family Locker Rooms
  • Gymnasium 
  • Chapel
  • Teen Center
  • Rockwall
  • Water Fountain: Bottle fill only

Reservations Ending June 30, 2021:

  • Coffee: each branch is looking into starting this up soon, and some already have 
  • Towel Service: to be determined when or if we will be providing them again

KidZone is open! CLICK HERE to learn more! 

Beginning August 20, 2021, all staff, volunteers, and students (4- year-olds through 8th grade) in YMCA youth development programming will be required to wear a face mask while inside any YMCA facility or program site, regardless of their vaccination status. Youth Development programming includes Child Development Centers, before and after school childcare, Kid Zone, and any other indoor youth-serving program. 

Our YMCA is now able to offer youth and adult sports classes or leagues. 

CLICK HERE to sign up or to learn more.

The Mary Free Bed playground is open. Our other outdoor playgrounds are temporarily closed at this time.


AQUATICS

Lap Pools, Family Pools, Therapy Pools, and Hot Tubs, Saunas and Steam rooms are open. 

Reservations required until June 30, 2021!
Reserve your spot here!

For your convenience, you may still reserve a lane in our Lap Pools after June 30, 2021.

Each block of time reserved for swimmers will be followed by a 15 minute break where the lifeguard will clean the high-touch points of the pool area such as door handles and hand rails.

Lanes are open to everyone, but can be reserved by members for a block of time. Reservations may be made up to one week in advance.

CLICK HERE to reserve your spot!

Please bring your own towel. Members are also welcome to bring any pool equipment that complies with our regular pool policies. 

Members will be allowed to use the kickboards, pull buoys & fins provided by the Y. All used equipment must be placed in a designated “to clean” area to be cleaned and disinfected before the next user. 


GYMS/RACQUETBALL COURTS

Yes, our gyms are open for all activities. 

  • Shooting baskets
  • Contact games
  • Volleyball
  • Badminton
  • Pickleball
  • Pick-up games
  • one-on-one
  • Noon hour basketball

The racquetball/handball courts are currently open. 


CAPACITY CONSIDERATIONS

MDHHS lifted the epidemic order extension for the mask requirement. Beginning June 22, 2021 masks will NOT be required throughout our facility, and we will be able to function at full capacity.


CLEANING PROTOCOLS

Stringent sanitation protocols for proper disinfection, operation, and maintenance continue to be followed as well as additional procedures to achieve a new level of cleanliness. We have implemented the following safety protocols in an effort to reduce the health and safety risks for members, staff, and others in our facilities.

  • All of our facilities have been updated with hospital-grade filtration H-vac systems
  • A single entry/exit point at all Y locations will be maintained, if possible.
  • Both staff and members will receive temperature checks before being allowed to start their work shift or to check in.
  • Members will be asked to scan their membership card for entry to allow for a limited contact entry.
  • All open areas inside the Y have been evaluated and redesigned where necessary to help ensure social distancing between members. Signage will be placed throughout the facility to drive awareness of this requirement.
  • Easy, readily available equipment disinfectant spray is available for use.
  • We will be cleaning our equipment and our facilities with greater frequency throughout the day and disinfecting every thirty minutes will occur of all high-touch surface areas.
  • A third-party cleaning service will fog each of our facilities several times a week.
  • Hand-sanitizing stations for you to use are conveniently located throughout the facilities.

MEMBERSHIP QUESTIONS

We want to get you off to the right start and help you experience all the Y has to offer. Visit our New Member webpage, and see what is available to you today, and get ready for your first visit.

New Member

We are allowing individuals to have self-guided tours. In-person tours are being provided upon staff availability. You can also virtually visit the branch location of your choice to view photos.

We would love for you to join our Y family! Visit us in-person or join today online.

To reactivate your account, please fill out the Release From Hold Form. You will be charged a pro-rate from the date you sign this form up until your draft date. After that, the draft will continue as normal. Please contact the Business Service Center with any questions at memhelp@grymca.org or call us at 616.855.9622.

Financial assistance and flexible pricing is available to help cover the cost of membership. For more information visit the membership section of our website.

We are aware that not all members will be comfortable with returning to the Y right away. We will continue offering online resources through Keeping Healthy at Home.

Thank you so much for your commitment to the Y! When at all possible, we are encouraging our members to use alternative payment options. Cash payments and check payments are available when needed.

You are welcome to login to your account online here or give us a call at 616.855.9622.

We are currently allowing guests! A guest must come in with a member. 

A youth must have a guest pass form signed by a parent or guardian before being allowed to come in as a guest. 

Guest Pass Fees: 

  • Ages 17 & Under: $7.00
  • Adult 18 years of age and older: $15.00
  • Family: $30.00

Guest Pass Form


OTHER

CDC guidelines for handling exposure and mitigating risk if exposure occurs in a YMCA facility will be strictly followed. We will work in partnership with our local Health Department's to handle all positive diagnosed COVID-19 cases. If a staff or member who has been in the YMCA reports they are a COVID 19 carrier, the Y will:

  • Maintain the confidentiality of the individual while coordinating with proper health authorities.
  • Notify exposed members and staff of the individual’s branch or specific location.
  • Deep clean the branch per CDC guidelines.
  • Quarantine all employees who came in close contact with the individual for 10 days as recommended by the CDC. Close contact is defined as being within 6 feet of an infected individual for at least 15 cumulative minutes, with or without a mask.

If staff have been in contact with someone that has been diagnosed, they will notify their supervisor and follow CDC recommended precautions.